Ebook orders are not returnable.
Print orders are fully returnable and refundable within 30 days of receipt of shipment. Refunds will be credited to the credit card used to place the order.
Packing slips provided with shipments include return instructions
- Refunds are processed within 2-3 weeks of the receipt of returned merchandise.
- Exchanges are processed within 24-48 hours of the receipt of returned merchandise.
*Only pre-orders and backorders can be cancelled before fulfillment by contacting customer support at firstname.lastname@example.org.