Can I contact customers who abandon their carts? Kara Welch Updated January 25, 2017 16:50 Follow No, Aerio does not collect customer information until they have purchased an item and opted-in to receive emails. Related articles Do you accept returns through Aerio? How do I retrieve emails collected through Aerio? What kind of information do I get about who buys books from my store? Do I have to collect and pay sales taxes for any books I sell? Comments 0 comments Article is closed for comments.