How do I sell pre-orders?

Pre-orders for print books:

Aerio allows you to collect pre-order sales for print books 90 days in advance of the set publication date. The title must have a future on-sale date or publication date in Ingram metadata to show up as a pre-order through Aerio.

If you are providing on on-sale date, it is important to understand this is the date your title will be available to ship to consumers.

How do I change/update my print title on-sale date/publication date?

Print metadata on the title is fed from your Ingram Source System (Spark, Lightning Source, CoreSource) to Ingram Book Company and through to Aerio. If you need to change any metadata on your print title, you will need to be make the change/update through your Ingram Source System.

*Any metadata changes made in Spark, Lightning Source, or CoreSource may take up to two weeks to appear in Aerio.

If you have additional questions or need assistance regarding your metadata, please reach out via email to the applicable support group:

Spark Customers: Ingramsparksupport@ingramcontent.com

You can reference this article: Listing Your Title as Available for Pre-Order

Lightning Source Customers: lsicustomersupport@ingramcontent.com

CoreSource Customers: CoreSourceCustomerSupport@ingramcontent.com

Pre-orders for ebooks:

Aerio allows you to collect pre-order sales for ebooks 90 days in advance of the set publication date. Any ebook with a future on-sale date will show up in Aerio as a pre-order.

You can choose a future "On Sale Date" during the ebook upload. Click the following link for the ebook uploading process instructions: How to Upload Your eBook and Create a Preview.